WATCH: The Importance of Exceptional Customer Service in Building and Contracting

Nov 12, 2024

In this episode of The Real Build, I sat down with Mat Earl, the co-owner of Keeneye Construction in Morgan, Utah. Mat specializes in new construction and remodeling projects. We talked extensively about building, but we really focused on the importance of taking care of clients and how Mat consistently goes above and beyond for every one of his clients. He mentioned that he’s almost afraid not to help a client, even with a small detail, because, in his mind, the house will crumble if he doesn’t. Mat is the definition of the ideal contractor. \

Mat and I also discussed his role as a father and how he has always been there for his kids, no matter how busy his work schedule gets. We talked about building culture and a strong team in construction. We also touched on the future of construction and how there is so much opportunity for the younger generation right now.